You MUST arrive 20-30 minutes prior to your scheduled reservation start time. This will allow time for you to fill out any necessary paperwork, and apply any last minute sunscreen. If you arrive late, please note your event will still end at the scheduled time. There will most often be other guests waiting to get out on the water. You will not be reimbursed if you are late.

We do require every participant to wear a US Coast Guard Approved Life Jacket. Life jackets are provided as a part of your booking

Cancellations made at least 72 hours before your reservation are subject to a 30% cancellation fee. Cancellations made less than 72 hours before your reservation are nonrefundable.

If Big Bear Watersports School cancels due to unsafe weather or water conditions, rescheduling will be available or refunds will be offered at our discretion.

Come ready to swim! The Water Park is only accessed by swimming out from our dock, and we do not have a designated changing area.

Shoes (including water shoes) are not allowed. Jewelry and other hard objects are not allowed.

We do not allow any pets/animals on board.

You are welcome to bring beverages that are clear and have a top that tightens and will not spill. Sorry, no alcoholic beverages on board.

We ask you do not bring food on board.